Returns & Exchanges
At Mylk Made, we take pride in the quality of our plant-based products; however, due to the perishable nature of our food items, we cannot accept returns once a product has been opened. If your order arrives damaged or defective, we are committed to making it right through a prompt replacement or refund.
Return Process
- 1.Contact Support
Email our customer care team within 7 days of receiving your order, including your order number and a brief explanation of the issue.
- 2.Provide Documentation
For items damaged during transit, please attach clear photos of the packaging and the affected product to your initial email.
- 3.Verification Review
Our team will review your request within 48 hours to determine eligibility for a refund or a complimentary replacement shipment.
- 4.Resolution Process
Once approved, refunds will be credited back to your original payment method, or a tracking number for your replacement will be issued immediately.